FAQ
Below are some common questions about our products.
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Free UK shipping on orders over £60
Vegan and Cruelty Free
A percentage of every sale is donated to charity
Free UK shipping on orders over £60
Vegan and Cruelty Free
A percentage of every sale is donated to charity
Below are some common questions about our products.
If we didn't answer your question, please fill in our contact form.
Here at 124 Skincare, we can confirm that all of our products are 100% vegan and cruelty-free.
Our skin wash can be used from the first wash! Yes, I know, even we were blown away!
We’ve even made a skincare set for babies, for the parents that would like to create the perfect skincare routine for their children and babies.
First of all congratulations! Our whole range of products are made with natural and safe ingredients, we recommend speaking to a healthcare professional before using any new products during pregnancy. Our products do not contain any chemicals that will harm you or your baby.
Yes, we've designed our products for everyone, especially those with sensitive skin. Trust us, we've personally been there!
Yes, this was part of the reason we chose them, part of building a sustainable brand. Simply empty the contents after each use. Rinse with warm water and leave to dry.
Shipping takes 1-3 weeks, this is for busy periods. Please remember we make your order the day it comes in. Have you ever been to a coffee shop and ordered a fresh coffee, well that's how we believe your skincare should be, made fresh to order!
Firstly, please check your junk and/or spam folder and ensure you have entered the correct email address. Please email us at info@124skincare.com if you believe you may have given any incorrect details.
We can not change your delivery address or cancel your order once your parcel has been dispatched, prior to this please contact us as soon as possible.
Email us at info@124skincare.com and a member of our team will get back to you as soon as possible.